What if you could solve user problems successfully two weeks at a time?
Automation is becoming a driving force enabling the mortgage providers to gain a competitive edge but it can be daunting if you don’t know where to start.
So what is all this buzz about RPA?
According to the institute for Robotic process automation and artificial intelligence Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
As the name “robotic process automation” suggests, a software robot is assigned to perform some routine tasks. What happens is a set of instructions are given to a “bot” (software program) and then it performs the routine tasks…hopefully, so that your team can focus on the more complex work!
Do you need an external IT team?
In a sense, the use of bots is a reaction to the fact that it is expensive to hire developers. This is especially true because as soon as you hire a developer, it typically means you are also hiring or allocating people to “spec” what to program, manage the programmer, and test the programmer’s work. RPA is easy enough that you can implement it without having to hire for all of those roles. Which makes it faster and more economical to roll-out.
The by-products of deploying RPA are process optimization and increased customer satisfaction. We have seen RPA deliver between 5x and 25x return on investment (ROI) with a payback period usually measured in under 6 months. Its not uncommon to be able to run 10s of bots at a time because they are so economically efficient when they are up and running.
To Err is Robot?
One of the key challenges you will face on your journey to automate more of your mortgage process is that the automations need to understand how YOU run your business. A cookie-cutter approach or an approach that does not appreciate how the mortgage industry works is apt to have a lot of issues…which typically translates to a useless bot. Brimma knows mortgage and knows that you’re unique. So Brimma’s automations are designed from the start to be able to flex to your needs.
Why should you choose Brimma Tech?
Brimma has a starting point that meets your risk-reward profile. We can provide quick wins with RPA automations in a 2–6 week timeframe. Because Brimma’s RPA utilizes Microsoft’s Power Automate platform, all you need to do is procure the power automate license and you are good to go.
And when you are ready to graduate to more sophisticated automations, Brimma can provide a natural progression path that still delivers value to your team.
Try and Buy with Us
Not sure if RPA is right for you? At Brimma, we offer to put your first bots into your test environment for free so you can “try before you buy”. If you see the value and want to move forward, it’s as easy as rolling the automation into production.
You will not find another partner with the depth of mortgage and technology experience that Brimma has. Let us show you how that makes a difference!